1. Provider and Scope

These Terms of Service govern the use of the LerneDeutsch website, apps, and related digital learning services offered by Weinberger GbR.

2. Services

We provide digital German-learning services, which may include learning content, progress tools, account-based learning tools, optional interactive features, paid subscriptions, and one-time digital products.

The exact scope of available features may change over time. Free features, paid features, and product descriptions shown at the time of order are controlling for your purchase.

3. Account and Acceptable Use

You are responsible for keeping your login credentials confidential and for all activity carried out through your account.

• You must provide accurate information when creating or maintaining your account.
• You may not share access credentials with third parties.
• You may not misuse the service, interfere with its operation, or use it for unlawful purposes.
• You remain responsible for content or inputs you submit through the service.

4. Orders, Prices, and Payment

Paid orders are processed through Paddle, which acts as merchant of record for applicable checkouts. The prices, taxes, billing interval, and essential product characteristics displayed during checkout apply to your purchase.

• Subscriptions renew until cancelled, unless stated otherwise at checkout.
• One-time purchases do not renew automatically.
• Payment processing is handled by the payment provider, not directly by us.

5. Cancellation, Withdrawal, and Refunds

You can cancel recurring subscriptions through the available account or billing-management options for future billing periods.

If you are a consumer, any statutory rights you may have under applicable law, including mandatory withdrawal rights for digital content or digital services, remain unaffected. Where required by law, the relevant withdrawal information is provided during checkout or order confirmation.

If you request immediate performance of digital services before the withdrawal period expires, your statutory withdrawal rights may be limited to the extent permitted by law.

6. Intellectual Property

Unless otherwise stated, the service and its content are protected by copyright and other intellectual property rights. We grant you a limited, non-transferable, non-exclusive right to use purchased or accessible content for your own personal, non-commercial learning purposes.

• You may not copy, redistribute, resell, or publicly make content available without permission.
• You may not reverse engineer or misuse protected parts of the service.

7. Availability and Liability

We strive to keep the service available and secure, but we do not guarantee uninterrupted or error-free availability.

We are liable without limitation where required by law, including for intent, gross negligence, injury to life, body, or health, and under mandatory product or consumer law. In cases of slight negligence, our liability is limited to breaches of essential contractual obligations and to foreseeable damages typical for the contract.

8. Changes

We may update these Terms where necessary for legal, technical, or business reasons. Material changes will be published on this page. Continued use after a change takes effect means the updated Terms apply, unless mandatory law requires a different process.

9. Governing Law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods, unless mandatory consumer-protection rules in your country of habitual residence apply.

10. Complaints and Consumer Dispute Resolution

Please send complaints or contract-related questions to support@lernedeutsch.online.

The EU Online Dispute Resolution platform was discontinued on July 20, 2025. We therefore do not provide an ODR-platform link.

Unless mandatory law requires otherwise, we do not participate in dispute-resolution proceedings before a consumer arbitration board.

1. Controller

The controller responsible for processing your personal data is Weinberger GbR.

2. What Data We Process

Depending on how you use the service, we may process the following categories of data:

• Account data, such as name, email address, login identifiers, and account status.
• Contract and payment-related data, such as purchased products, subscription status, billing metadata, invoices, and refund-related records.
• Service-usage data, such as learning progress, feature interactions, and related activity.
• Communications data, such as emails you send us, feedback, and support requests.
• Technical data, such as IP address, browser and device information, log data, and security events.
• Preference data, such as marketing preferences, email preferences, and cookie-consent choices.
• Content and input data you actively submit when using optional interactive features, such as text or audio inputs.

We do not intentionally ask for special categories of personal data. Please do not submit such data unless it is necessary for your request.

3. How We Collect Data

• Directly from you when you create an account, buy products, contact us, or use features.
• Automatically through logs, cookies, local storage, and similar technologies when you use the website.
• Automatically through operational monitoring and error-reporting tools that help us detect, investigate, and fix crashes, broken requests, and reliability issues.
• From service providers involved in payment, authentication, hosting, analytics, email delivery, optional interactive features, or fulfilment.

4. Why We Process Your Data and Legal Bases

• To provide the service and perform contracts: account management, paid access, learning features, requested interactive features, billing support, and customer support. Legal basis: Art. 6(1)(b) GDPR.
• To meet legal obligations: accounting, tax, fraud prevention, and compliance. Legal basis: Art. 6(1)(c) GDPR.
• To protect and improve the service: security logs, abuse prevention, debugging, basic service reliability, operational monitoring, error detection, and limited internal product improvement. Legal basis: Art. 6(1)(f) GDPR.
• For optional analytics, session replay, marketing, and comparable tracking where required. Legal basis: consent under Art. 6(1)(a) GDPR and, where applicable, Section 25 TDDDG.
• For marketing emails where required by law. Legal basis: consent or other lawful basis permitted by applicable direct-marketing rules.

5. Recipients and Processors

We use service providers that process data for us or receive data where necessary to provide the service. Depending on the feature used, this may include providers in the following categories:

• Payment and merchant-of-record services, including Paddle.
• Hosting, database, storage, and authentication services.
• Operational monitoring and error-tracking services, including Sentry.
• Analytics and performance services where enabled.
• Email delivery and communication providers.
• Providers that support optional interactive or AI-assisted features.
• Course-access and fulfilment providers where used.

Where we use Sentry or a comparable operational monitoring provider, the provider may receive technical error and debugging information needed to detect, investigate, and resolve faults. This may include stack traces, timestamps, route or URL information, device and browser context, request metadata, and related diagnostic data. We configure these tools to support operational monitoring rather than broad behavioral analytics.

We may also disclose data to authorities, courts, advisors, or other third parties where legally required or necessary to enforce legal claims.

6. International Transfers

Some providers we use are located outside the EEA or may process data outside the EEA. Where this occurs, we rely on appropriate safeguards, such as an adequacy decision or Standard Contractual Clauses, where required.

7. Storage Periods

We keep personal data only for as long as necessary for the relevant purpose, or for as long as required by law. In particular:

• Account data is kept for the lifetime of the account and then deleted or restricted.
• Billing and tax records are kept for the statutory retention periods.
• Support communications are kept as long as needed to handle the issue and related follow-up.
• Marketing preferences are kept until you change them or object.
• Cookie-consent records are kept until updated, withdrawn, or no longer needed for proof.
• Audio, transcript, and comparable feature data are kept only for as long as needed to operate, support, secure, or reasonably improve the relevant feature, unless longer retention is legally required.
• Analytics data is kept according to the selected provider settings and our retention needs, and is deleted, aggregated, or anonymized when no longer needed.
• Operational monitoring and error-tracking data is kept according to the selected provider settings and our incident-response, security, and debugging needs, and is deleted or rotated when no longer needed.

8. Your Rights

Under the GDPR, you may have the right to:

• access your personal data,
• rectify inaccurate data,
• erase data,
• restrict processing,
• object to processing, especially for direct marketing,
• withdraw consent with effect for the future,
• receive data portability where applicable, and
• lodge a complaint with a supervisory authority.

To exercise your rights, contact support@lernedeutsch.online. We may ask for information needed to verify your identity.

9. Supervisory Authority

You may lodge a complaint with your local data-protection authority. If you are in North Rhine-Westphalia, the competent authority may be:

10. Marketing Emails

You can opt out of marketing emails at any time using the unsubscribe link in the email or, if available, via your account settings. Service, security, legal, and billing communications may still be sent where necessary.

11. Required and Optional Data

Providing data needed to open an account, complete a purchase, or use a requested feature is required for those purposes. If you do not provide that data, we may be unable to provide the relevant service. Providing marketing or optional analytics consent is voluntary.

12. Automated Decision-Making

We do not make decisions based solely on automated processing that produce legal effects or similarly significant effects on you within the meaning of Art. 22 GDPR.

13. Changes to This Privacy Policy

We may update this Privacy Policy where necessary to reflect legal, technical, or business changes. The current version is published on this page.

1. What We Use

We use cookies and comparable technologies, including local storage, to operate the website, remember settings, measure performance, and, where you consent, analyse usage or support marketing-related measurement.

2. Categories

• Necessary: required for login, security, fraud prevention, checkout, consent storage, and core website operation.
• Functional: remember settings such as theme, preferences, or comparable user-experience settings.
• Analytics: help us understand product and website usage. This may include product analytics, performance measurement, and session replay where enabled.
• Marketing or tracking: used for marketing measurement or comparable tracking where enabled.

3. Legal Basis

Necessary cookies and similar technologies are used where required for the operation of the website or to provide a service you request. Non-essential analytics, replay, marketing, and tracking technologies are used only on the basis of your consent where required by law, including Section 25 TDDDG and Art. 6(1)(a) GDPR.

4. Third-Party Technologies

Depending on your choices and how you use the service, third parties involved in payment, authentication, hosting, analytics, performance measurement, or comparable integrations may set or read their own cookies or similar identifiers.

5. Consent Management

You can accept, reject, or change non-essential cookie categories using our cookie settings. You can also delete cookies in your browser. Withdrawing consent does not affect prior processing that was lawful before withdrawal.

6. Retention

Retention depends on the cookie or technology involved. Session cookies are usually deleted when you close your browser. Persistent cookies or local-storage entries remain until they expire, are deleted, or are replaced. Consent records are kept until updated, renewed, or no longer needed for proof purposes.

7. Effects of Disabling Cookies

If you disable necessary cookies or related storage technologies, parts of the website may not work correctly. Rejecting analytics or marketing cookies does not normally prevent basic use of the service.

8. Contact

If you have questions about our use of cookies or similar technologies, contact support@lernedeutsch.online.